Customer Satisfaction Survey

Help us serve you better.

Basic Information

First Name*
   Last Name*
   E-mail Address*

Address
 
Building/Suite/Apt. Number
 
City
 
State
 		  Zip

Phone Number
  Country

Flight Information

Tail Number
   Aircraft Type

Overall Service

Excellent
Good
Average
Needs Improvement
Unacceptable
(Explain Below)
1). Overall Experience
2). Employee Friendliness
3). Employee Knowledge
4). Employee Appearance
5). Overall Facility
6). Lobby
7). Pilot Lounge
8). Conference Room
9). Equipment
10). Restrooms
11). Maintenance Hangar
12). Avionics Hangar
13). Parts Department
14). Flight Planning Room
15). Amenities


Comments


Line Service
Excellent
Good
Average
Needs Improvement
Unacceptable
(Explain Below)
1). Friendliness
2). Knowledge
3). Appearance
4). Equipment
5). Helpfulness
6). Marshalling
7). Safety


Comments


Customer Service
Excellent
Good
Average
Needs Improvement
Unacceptable
(Explain Below)
1). Friendliness
2). Knowledge
3). Appearance
4). Helpfulness
5). Telephone Etiquette


Comments


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